SMS Terms & Conditions

Just for Pets Animal Clinic
5034 N. Broadway, Suite 255, Knoxville, TN 37918
(865) 357-1838
drj@justforpetsvet.com
Effective Date: September 4, 2026
Last Updated: September 4, 2026
Introduction
No mobile opt-in data or numbers will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Just for Pets Animal Clinic ("we," "our," or "us") offers text messaging (SMS/MMS) as a convenient way to communicate with our clients about appointments and our services. These SMS Terms & Conditions ("Terms") explain how our text messaging program works and the rights and responsibilities of anyone who opts in. By opting in to receive text messages from us, you agree to these Terms.
Program Description
By providing your mobile phone number and opting in — through our website forms, over the phone, in our office, or by texting a keyword to us — you consent to receive text messages from Just for Pets Animal Clinic, which may include:
- Appointment confirmations, reminders, and rescheduling notices
- Follow-up care and prescription refill reminders
- Wellness and preventive care notifications
- Practice updates, such as holiday hours or closures
- Promotional offers and pet health tips (only if you opt in to marketing messages)
Message frequency varies depending on your interactions with us and your appointment schedule.
Consent Is Not a Condition of Purchase
Consenting to receive text messages is not a condition of purchasing any veterinary services from us. You may receive care and services from Just for Pets Animal Clinic whether or not you opt in to our text messaging program.
Message and Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. Please contact your wireless carrier for details about your text and data plan.
How to Opt Out
You may opt out of receiving text messages from us at any time by replying STOP to any message you receive from us. After you send "STOP," we will send you a one-time confirmation message, and you will no longer receive text messages from us unless you opt in again. You may also contact us directly at (865) 357-1838 or drj@justforpetsvet.com to be removed from our text messaging list.
How to Get Help
For help or more information about our text messaging program, reply HELP to any message you receive from us, or contact us directly at (865) 357-1838 or drj@justforpetsvet.com.
Supported Carriers
Our text messaging program is supported by major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless provider and is not guaranteed.
Privacy
Your mobile phone number and any information collected through our text messaging program will be used only in accordance with our Privacy Policy. We will not share your mobile opt-in information or phone number with third parties for their own marketing purposes.
Changes to These Terms
We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised accordingly. Your continued participation in our text messaging program after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions about these SMS Terms & Conditions or our text messaging program, please contact us:
Just for Pets Animal Clinic
5034 N. Broadway, Suite 255, Knoxville, TN 37918
(865) 357-1838
drj@justforpetsvet.com
Office Hours:
Mon, Tue, Thu, Fri: 8AM – 6PM (Closed 12PM – 1PM)
Sat: 8AM – 12PM
Wed & Sun: Closed





